78% of buyers hire whoever answers first. Make that always you.
More likely to connect
Companies responding within 5 min vs. 30 min
Harvard Business Review, 2011 (1.25M leads studied)
Buy from the first responder
Not the cheapest. Not the most reviewed. The first.
Kellogg Lead Response Study, 2007
Of calls to small businesses go unanswered
During peak hours, even higher.
Industry call-tracking research
The data behind the 100×
Source: Kellogg School of Management Lead Response Management Study (Oldroyd, 2007), relative qualification rates
Most small businesses are losing $40,000-80,000 a year without knowing it.
If you get 30 calls a week and miss 20-30% of them, that's 6-9 missed opportunities. Industry research suggests 80% of callers who hit voicemail don't leave one. They just call the next business on Google. At an average booking of $280-350, the annual math comes out to roughly $40,000-80,000 in lost revenue. Per year. Per business.
Calculate your own number
Lost revenue per year
$93,600
DialCloud pays for itself after 1 answered call.
The fix isn't "hire a receptionist."
The fix is "answer every call."
For decades, the only options were voicemail, a part-time office manager, or a $300-500/month answering service. None actually solve the problem.
80% of callers hang up without leaving a message. They immediately call the next business on Google.
$3,200+/month. Works 40 hours/week. Not there at 6am, 9pm, weekends, or during lunch. Calls in sick. Quits.
$300-500/month. Takes messages only. Doesn't book jobs, send SMS confirmations, or update your calendar.
AI answers in your voice. Books the job. Sends SMS confirmation. Updates your calendar.
24/7 · from $49/month
Monthly cost: your four options
The "Missed calls" bar updates based on the calculator above.
How DialCloud handles a call
- 01
Phone rings
A dedicated number for your business. Local or toll-free. Port your existing number or get a new one.
- 02
AI answers in your voice
Natural conversation. Gets the job details. Asks the right questions. Checks your real-time availability. Books the appointment.
- 03
You see the booking
SMS confirmation sent to the customer. Calendar updated. You find out when you're off the job. Full transcript in your dashboard.
⚠ Hypothetical example. Acme Plumbing is a fictional business. The names, times, and dollar amounts below are illustrative. They show how a typical home service day could unfold with DialCloud, not actual customer data.
Take a plumber's Tuesday.
Plumbing is just one example. The same day plays out for a salon, a clinic, a moving company, or a restaurant. Dex leaves for the first job at 7:15 AM. His phone stays silent all day. When he logs in at 5:30 PM, his schedule is full of new work. Here's how that could happen.
Under a kitchen sink. 30 miles away.
Answers call from a homeowner with a backed-up drain. Books her for 2 PM. Sends SMS confirmation.
On a water heater replacement.
Answers a referral call. Emergency leak. Routes to Dex's apprentice who's free.
Driving between jobs. Phone in the truck cup holder.
Answers a callback from last week's customer. Reschedules Wednesday's appointment.
Lunch break. Eating in the truck.
Handles 2 callers asking about service area. Confirms zip codes. One books, one doesn't.
Under the 7:22 AM booking's sink.
Answers a new call. Water heater quit. Books Thursday 10 AM. Confirmation text sent.
Wrapping up the day's jobs.
New caller wants an estimate for a bathroom remodel. Takes details, schedules Friday walkthrough.
Opens his dashboard in the driveway.
7 calls answered. 4 jobs booked. 1 transfer handled.
Illustrative only. "Acme Plumbing" and "Dex" are fictional; not real people or businesses.
One booked job pays for DialCloud for a year.
That's the math. Pick the plan that matches your call volume. Every plan includes a real phone number, real-time scheduling, and full transcripts.
200 minutes / month
~$1.30/day for a 24/7 receptionist
- 200 voice minutes / month
- 1 local or toll-free phone number
- AI call answering in English & Spanish
- Appointment booking & scheduling
- SMS confirmations & reminders
- Lead capture into your dashboard
- Call transcriptions
- Email notifications
- Business-hours routing
- Basic analytics
500 minutes / month
~$3.30/day, one service call pays for 3 months
- 500 voice minutes / month
- 1 local or toll-free phone number
- Everything in Essentials
- Custom voice & personality
- 29 human-grade voice presets
- Smart call transfer to staff
- Automated review requests
- Callback queue
- Waitlist management
- Advanced analytics dashboard
- Priority email support
800 minutes / month
For teams with dispatch & multi-location
- 800 voice minutes / month
- 1 local or toll-free phone number
- Everything in Professional
- Multi-location support
- Recurring appointment scheduling
- Dispatch board & technician assignment
- Estimates & quotes with SMS approval
- Intake forms builder
- Webhook integrations (Zapier, Slack)
- Dedicated account manager
Included on every plan
Free trial
60 minutes or 30 days
Whichever comes first. No credit card.
Extra minutes
$0.20 / min
Charged only if you exceed your plan.
Cancel anytime
Month-to-month
Annual billing saves 20%.
Which plan is right for you?
A quick guide based on call volume and what you actually need.
Pick Essentials if
- You take 50-75 calls per month
- You just need 24/7 answering + booking
- You're a solo operator or 1 truck
Pick Professional if
- You take 150-250 calls per month
- You want a custom voice & personality
- You want auto review requests + transfers
Pick Business if
- You take 300+ calls per month
- You run multiple trucks or locations
- You need dispatch + estimates + intake forms
How DialCloud compares to the alternatives
Same job, answer the phone when you can't. Different costs.
Swipe sideways to see the full comparison →
| Option | Monthly cost | Books the job? | Texts the customer? | 24/7? |
|---|---|---|---|---|
| Missed callsDo nothing | $0, and lose ~$40k/yr | No | No | No |
| VoicemailFree, built-in | $0 | No | No | Yes, but 80% hang up |
| Human receptionistPart-time hire | $3,000–$4,000 | Yes | Manual | 40 hr/wk only |
| Answering serviceRuby, AnswerConnect, etc. | $300–$500 | Takes message only | No | Yes |
| DialCloudAI receptionist | $49–$199$39–$149 | Yes, to your calendar | Yes, automatic | Yes |
Costs are typical published market rates as of 2024 (HomeAdvisor / Indeed for receptionist salary, public answering-service pricing). Lost-revenue figure assumes 6 missed calls/week × 50% conversion × $300 avg ticket.
What happens if I go over my minutes?
You keep getting calls answered, no cutoff. Extra minutes are billed at $0.20/min, only for what you actually use.
Can I keep my existing phone number?
Yes. You can either port it in (we handle the LOA paperwork) or set up call forwarding from your current carrier (Twilio & Vonage natively supported).
Will it actually sound like a robot?
After 10 minutes of setup you can call your own AI number from your phone. If it sounds off, you're out $0 and 10 minutes, no card needed for the trial.
What if I want to upgrade or downgrade later?
Switch plans any time from the dashboard. Upgrades take effect immediately. Downgrades take effect at the next billing cycle. No fees either way.
Free for 60 minutes or 30 days. No credit card. 10 minutes to set up.
If you don't like it, you lose nothing. If it works, you just found an extra $40,000-80,000 a year.